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Cancellation & Credit Policy
- • Public Paint Nights: if you cancel, the amount paid toward your painting reservation is returned to you as Paint Credit.
- • Public Paint Nights: each seat can be cancelled for its full ticket value in Paint Credit up to the scheduled start time. Each adult painter's seat and Paint Credit belong to that painter; a minor's belong to their responsible adult.
- • Private Paint Parties: cancellations at least 7 days before the party are eligible for a refund to the original payment method (card payments back to the card, Paint Credit used restored to whoever supplied it). Cancellations less than 7 days before receive 100% Paint Credit. Each adult painter cancels their own seat with their own email.
- • Reservations not cancelled before the scheduled start time are considered a no-show and are not eligible for a refund or Paint Credit.
- • Card processing fees are non-refundable.
- • Cancellation Paint Credit never expires and can be used toward a future public Paint Night or Private Paint Party.
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